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Frequently Asked Questions

You will receive with your bracelet a secret QR code allowing you to access your animal geolocation page.

If you have any questions or need help, don't hesitate to contact us by email at contact@clubocean.co or via this form.

Delivery times for Europe are 7 to 11 working days depending on the request and our shipping capacity. Each package is visible with a tracking number.


We deliver worldwide
with correct delays ranging from 5 to 15 days depending on the country of reception, all packages are tracked. We work exclusively with the best local delivery services for each destination.

For any request of return or cancellation of order, thank you to contact our customer service to the address contact@clubocean.co.

FREE SHIPPING Shipping in 48 hours
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SATISFIED OR REFUNDED 14-Day Return policy
  • FREE SHIPPING Shipping in 48 hours
  • 100% SECURE PAYMENTS SSL Encrypted
  • SATISFIED OR REFUNDED 14-Day Return policy