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Each ClubOcean® bracelet comes with a secret access link that allows you to know your animal's name, its history and to track its movements in the oceans!
Join the #clubocean Community !
24/7 CUSTOMER SUPPORT
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HOW TO TRACK MY ANIMAL ?
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You will receive with your bracelet a secret QR code allowing you to access your animal geolocation page.
If you have any questions or need help, don't hesitate to contact us by email at contact@clubocean.co or via this form.
WHAT ARE THE DELIVERY TIMES ?
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Delivery times for Europe are 7 to 11 working days depending on the request and our shipping capacity. Each package is visible with a tracking number.
WHERE DO YOU DELIVER ?
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We deliver worldwide with correct delays ranging from 5 to 15 days depending on the country of reception, all packages are tracked. We work exclusively with the best local delivery services for each destination.
HOW TO RETURN MY ORDER?
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For any request of return or cancellation of order, thank you to contact our customer service to the address contact@clubocean.co.
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14-Day Return policy